Privacy Policy

AurInfer is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. This Privacy Policy applies to your use of our website aurinfer.com, applications, tools, and AI-powered bot services for chatting, voice communication, social media posting, and more (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Account Information: We collect your name, email address, Discord ID, and other identifiers when you create an account or interact with our Services.
• User Consent: Before using the bot in DMs, the bot will provide user with AurInfer ToS, Privacy Policy and Guidelines and continued uses means acceptance of these. Before bot activation in Discord servers, server admins explicitly accept AurInfer ToS, Privacy Policy, and Guidelines via interactive embed/button.
• Usage Data: We gather logs, analytics, and interaction data related to your use of our bots and dashboard, such as commands executed or bot configurations.
• Payment Data: For subscriptions or premium features, payment information is processed securely via third-party providers (e.g., Patreon). We do not store sensitive payment details, such as credit card numbers.
• Cookies & Technologies: We use cookies and tracking technologies for authentication, analytics, and enhancing user experience. You can manage cookie preferences through your browser settings.
• Browser Fingerprints: Like various major online services, We collect browser fingerprint data (unique identifier derived from your browser and device characteristics such as screen resolution, installed fonts, browser version, timezone, etc.) to enhance security, prevent fraud and abuse, detect suspicious account activity, prevent cyber attacks, enforce rate limits, and ensure compliance with our Terms of Service. Browser fingerprints help us identify and block malicious actors while protecting legitimate users. This data is collected automatically when you access our Services and is used solely for security and platform integrity purposes.
• Core Memory System: With explicit user consent via dashboard, we process Discord messages via AI to generate layered memories (short-term: ~5–50 messages, minutes–hours; working: hours–days; long-term/episodic/semantic: weeks–permanent with decay). Memories include AI-generated summaries, vector embeddings (e.g., OpenAI text-embedding-3-small), importance scores (0–1), timestamps, tags, and metadata. Raw messages deleted post-processing; only summaries persist until decay/cleanup. Users control via dashboard (view/edit/pin/delete per type, full resets, opt-out).
• Message Content (Non-Memory): When a bot is mentioned in a Discord text channel, we retrieve the last five messages (not older than two weeks) for AI processing via our AurInfer API (v1/chat/completion). For slash commands like /ask, only the user-entered prompt text is processed. No storage unless Core Memory enabled.
• Voice Chat Data: When a bot joins a voice channel via the /join command or when a user requests it to join, it processes one speaker's audio at a time, transcribing it via ElevenLabs and generating a response using a custom ElevenLabs voice. No audio recordings saved; discarded immediately after response playback. Third-party providers (ElevenLabs) may process under their policies.
• Moderation Guardrail Data: Server admins opt-in. All messages in selected moderation channels processed by AI guardrail for server rule compliance. No message content stored. Violations escalate to character AI for admin-configured actions (delete/warn/timeout/kick/ban). Warning history stores metadata only: user ID, violation category, action taken, timestamp. Server admins delete via dashboard. Disabled by default.
• Discord Bot Tokens: If you create a bot with Discord integration, you may provide a bot token via our dashboard. Tokens stored securely, encrypted, used only for hosting your bot instance, never exposed to front-end.
• BlueSky App Passwords: If you use BlueSky integration, you may provide application password via dashboard. Stored securely, encrypted, used only for hosting bot instance, never exposed to front-end.
• X Integration Data: You need to bring your own API key and hence the required data from the X developer portal is collected and stored securely, encrypted and used only for hosting your bot instance.

2. How We Use Your Information

• To provide, operate, and maintain Services, including bot functionality, user accounts, Discord integration, and server admin consent logging.
• To personalize experiences via Core Memory System (semantic recall: embed current message, query similar memories, inject into prompts), only with explicit user consent. User conversations data, AurInfer data or anything related is never used for any type of AI training.
• To analyze usage patterns to improve platform, features, and performance.
• To ensure security, detect fraud, prevent abuse via moderation guardrails in admin-consented channels.
• To communicate updates, offers, support, or service matters, with opt-out options for marketing.
• To enable real-time voice/text interactions, Core Memory recall, and admin-configured moderation actions.
• To host user-provided Discord / BlueSky / X bot instances securely with opted-in features.
• Comply with legal obligations and enforce Terms of Service, Discord Developer Policy, UAE PDPL, and GDPR.

3. Data Sharing & Disclosure

• We do not sell your personal data.
• We share data with third-party providers (Patreon payments, ElevenLabs voice, OpenAI embeddings, hosting) under strict confidentiality agreements. Review their privacy policies for data use details.
• We may disclose information if required by law, regulation, or legal process (court order, subpoena).
• We may share data to protect rights, property, safety of users/others, prevent fraud/abuse.
• In merger, acquisition, or asset sale, data may transfer with privacy safeguards.
• Aggregated/anonymized data shared for analytics/research, no individual identification.

4. Data Security & Retention

• Industry-standard security: encryption for transmission/storage (bot tokens, configurations, memories, warnings). Tokens never exposed to front-end; backend-only access.
• Core Memory retention follows type-specific lifecycles with decay formula (importance × time since lastAccessed × decayRate). Cron jobs delete decayed entries. Max retention purpose-aligned.
• Moderation warnings retained until admin deletion.
• Raw message content/voice audio not stored post-processing (except consented Core Memory summaries).
• No internet transmission/storage is 100% secure. You maintain account credential confidentiality.

5. Your Rights

• Request access, rectification, erasure, restriction, portability, objection via dashboard or support@aurinfer.com. Fulfilled within 90 days (extendable).
• Core Memory: Opt-in/out per character/user via dashboard. View/export/delete individual memories (filter by type), wipe short-term, full reset. Configure recall (Context Size 1–10, Relevance 0.01–1.0).
• Moderation: Users request personal warning deletion. Server admins enable/disable channels, configure actions, delete all warnings via dashboard. Requires Terms/Privacy acceptance.
• Opt out of voice processing (Ignore List), marketing communications.
• Revoke AurInfer character via dashboard (deactivates hosted instances).

6. Server Admin Responsibilities

• Explicitly accept Terms, Privacy Policy, Guidelines via bot embed before activation.
• Configure moderation channels/actions responsibly (processes all selected channel messages).
• Manage warning history via dashboard (view/delete for compliance/appeals).
• Inform server members of active moderation (recommended).

7. Children's Privacy

• Services not intended for children under 13 (or minimum digital consent age in jurisdiction). We do not knowingly collect data from children under 13.
• If learned, data deleted promptly. Contact support@aurinfer.com if child under 13 provided information. Memories/warnings deleted immediately.

8. Message Content and Voice Chat Processing

• Text Processing: Bot mentions retrieve last five messages (≤2 weeks) for AurInfer API processing. Slash commands process only prompt. Message Content intent enabled only for consented features per Discord Developer Policy. Core Memory opt-in required for storage.
• Voice Processing: /join or in general during voice calls with an AI, the AI character processes one speaker's audio via ElevenLabs transcription, generates a response. No storage; immediate discard. Memory system applies with summaries and no direct storage of conversation dialogues, opt-out easily available.

9. International Data Transfers

• AurInfer operates globally. Data processed/stored outside jurisdiction (US, UAE, OpenAI regions). Embeddings via OpenAI (US); voice via ElevenLabs.
• Safeguards include standard contractual clauses, complying with UAE PDPL, GDPR. Legal bases: consent (memory), contract (services), legitimate interests (security/analytics).

10. Changes to This Policy

• Updates posted at Privacy Policy with revised "Last updated" date.
• Continued use constitutes acceptance. Periodic review encouraged.

11. Contact Us

Questions about this Privacy Policy or exercise rights: contact support@aurinfer.com.